Company Overview:

Exotel is a matrix organization and is structured around Lines of Market (LOMs) and Lines of Products. Our LOMs include India and SAARC, International, US, and Scaleups. As the premier revenue generator, our India and SAARC operations are pivotal to our growth trajectory.

Role Overview:

Looking for leaders from SAAS organisations have catered to the Banking and Insurance Industry Vertical

The Cluster Head will be responsible for the achievement of the business goals for the Banking & Insurance cluster including collaborating with cross functional teams (CX, Marketing, Use cases and Product). He / She will directly oversee a team of Account Directors, leading strategic initiatives, driving team performance, and engaging with clients at the leadership level. This role requires strong leadership skills, strategic vision, business acumen, and the ability to effectively manage both internal teams and external client relationships within the Banking Insurance vertical.

Experience: Overall 15+ years of experience with min 5+ years of team management experience

Key Attributes We Seek:

• Drive: The motivation and determination to meet and exceed sales targets are fundamental. A driven leader can inspire their team and push through challenges to achieve results.

• Clarity of Thought: This ensures that strategies are well-defined and communicated, objectives are clear, and decisions are made efficiently and effectively. It helps in aligning the team towards common goals.

• Sharpness in Understanding from What You Listen or Read: Being perceptive to the needs of customers and changes in the market can significantly impact how solutions are pitched and adapted. This ability allows a sales leader to effectively tailor strategies to different contexts.

• Professionalism: Maintaining a high standard of professionalism fosters trust and respect with clients and within the team. It upholds the company's brand and ensures that interactions are consistent and of high quality.

• Energy: High energy levels often correlate with a dynamic leadership style that can motivate the team and energize sales efforts. It helps maintain momentum over long sales cycles and through challenging periods. 

• Collaboration: Being a great leader is necessary, but working in a team of peers is what makes it sufficient

• Agility: With the pace at which technologies change in our landscape, Agility becomes a necessity. We are looking for someone who has long-term, strategic thinking but is able to turn on a dime and move fast if the situation demands

Key Skills & Experiences we seek:

• Sales: You have repeatedly achieved your numbers. You have excited the prospects in the past to do business with you. You like being in touch with people. You have taken a new idea into people’s minds. You have won many deals that looked impossible during the draft quotation. 

• Business: You have managed $20M ARR PnL in the Banking, Finance & Insurance verticals. You have managed a team of enterprise sales executives in India. 

• Network: You know enterprise buyers in the Banking & Insurance vertical. You can easily catch them for coffee or invite them to events. 

• Strategy: You have driven, implemented, and evaluated cross-functional decisions that enabled the achievement of the company's objectives. 

• People: You have developed people who have stayed with you & enjoy the challenges of people from different cultures & backgrounds. You are a good team player - not just within your span, but also with your peers. 

• Tech & Product: You understand what telecom, software, APIs and AI can do. You are comfortable with the pivots that happen in the banking and insurance world. 

•  Market Navigation: Utilize a deep understanding of banking and insurance landscapes to identify opportunities and mitigate risks, while navigating through the ruggedness of the telecom sector.

What This Role Offers:

• Opportunity to be one of the key leaders of the company. 

• A platform for faster value growth. 

• A fun and genuine work environment