About us

Exotel is the leading customer engagement platform and virtual telecom operator in emerging markets. Since 2011, Exotel has enabled over 50 million daily interactions through its cloud-based suite of communication tools spanning voice, video, and messaging channels. Trusted by 6,000+ companies across 60+ countries, Exotel empowers unified customer engagement in markets such as India, Southeast Asia, the Middle East, and Africa.

Some of the fastest-growing companies, including Ola, Swiggy, Flipkart, Byju’s, Urban Company, HDFC Bank, and Zomato, rely on Exotel for their customer communication needs. With a robust ecosystem combining Exotel’s communication APIs, Ameyo’s omnichannel contact center, and Cogno AI’s conversational platform, Exotel is now a $100 million Series D-funded company with an ARR of $60 million.

What will you do?

• Call on leads to identify prospects and navigate them with the qualification process to identify decision-makers.

• Make outbound customer calls to promote and sell a product or service (75-80 outbound calls a day).

• Create, maintain, and update a database of customers with complete information and emails.

• Record outbound call history and customer response in detail.

• Ensure customer follow-up all the time.

• Send or email product literature, brochures, catalogues, and other material.

• Understand customer business requirements and respond to customer inquiries to resolve it.

What we look for?

• Candidate must have good communication skills

• Candidate must be a Graduate UG can also apply

• Candidate must be comfortable to make outbound calls

Why should you take this role? 

• Learning communication, persuasion, negotiation

• Direct exposure to customers

• Faster career growth + early ownership

• Strong base for roles like Account Manager, Growth, Product, CSM

Why should you join us?

• A driven, fun and diverse team to work with and learn from
• Flexible working style
• Freedom to experiment
• Ability to grow with a very fast-growing company
• A supportive and inclusive atmosphere

Who should NOT apply

• Candidates looking for a purely technical, coding, or non-customer-facing role.

• Those who are not comfortable speaking to customers over calls on a daily basis.

• Anyone who is unsure about working in a target-driven, performance-based environment.

• Candidates who are exploring sales only as a temporary or backup option.

• Those unwilling to handle rejection, follow-ups, or repeated calling.