About us

Exotel is one of Asia's largest customer communication platforms. We are on a mission to move enterprise customer communication to the cloud. In 2020, we powered over 4 billion calls and connected over 320 million people. We work with some of the most innovative companies such as Ola, Swiggy, Zerodha, Whitehat Jr, Practo, Flipkart, GoJek, etc. We also power customer communication for some of the top banks in the country. Join us on this journey to make a difference in how companies look at customer communication. Read our growth story here.

Position Overview
We are looking for a highly organized and proactive Personal Secretary / Personal Assistant (PS/PA) to support the CEO with professional and personal administrative tasks. The role demands discretion, efficiency, and strong coordination skills.

Key Responsibilities

Calendar & Scheduling
Manage the CEO’s calendar, meetings, and personal appointments.
Coordinate with teams and external stakeholders to avoid conflicts.

Administrative Support
Handle correspondence, documentation, and filing.
Support in meetings by managing agendas, notes, and follow-ups.
Manage travel bookings, itineraries, and logistics.

Personal Assistance
Support with personal tasks, errands, and reminders.
Coordinate household or personal requirements when needed.

Liaison & Communication
Act as the CEO’s first point of contact.
Prioritize and route communications for timely responses.

Office Coordination
Assist the CEO’s office in ensuring smooth daily operations.
Provide general administrative support as required.

Skills & Qualifications
Experience as a Personal or Executive Assistant.
Strong organisational and time management skills.
Excellent communication and interpersonal abilities.
Proficiency in MS Office / Google Workspace.
Integrity and discretion in handling confidential matters.

Preferred Attributes
Professional, approachable, and proactive.
Able to anticipate needs and resolve issues quickly.
Detail-oriented with a problem-solving mindset.
Comfortable handling both office and personal tasks.