About Us

Exotel is the emerging market’s leading full-stack customer engagement platform and business-focused virtual telecom operator. Incorporated in 2011, Exotel’s cloud-based product suite powers 50 million daily engagements across voice, video and messaging channels. Exotel powers unified customer engagement to over 6000 companies in 60+ countries, including India, SE Asia, the Middle East, and Africa. 

Today, some of the fastest-growing companies in the emerging markets (Ola, Swiggy, Flipkart, GoJek, Byju’s, Urban Company, HDFC Bank, Zomato, Oyo, etc.) manage their customer engagement with Exotel’s suite of communication APIs, Ameyo’s omnichannel contact centre (merger), and Cogno AI‘s conversational AI platform (acquisition) over the cloud. They’re a $100 million Series D funded company with $60 million in ARR.

What will you do?

• You will lead the  recruitment for the company & be seen as a recruiting champion for technical and non technical teams. 
• You will own the candidate & hiring manager experience.
• You will be responsible for the technology & product hiring roadmap and own the life cycle of recruitment.
• You will be responsible for initiatives on employer branding and candidate experience.
• You will bring in the best practices of recruitment and drive these changes to improve the agility and speed of hiring. 
• You will work with managers to create job descriptions for specific positions.
• You shall be responsible for managing recruitment channels and driving employee referral programs, direct hiring from time to time
• You will be responsible for campus engagement & hiring. 
• You will be responsible for reporting the hiring metrics on weekly, monthly and on need basis. 
• You will be responsible for mentoring and support the development of the recruitment team.

What do we look for?

• We look for 3-5 years of technical end-to-end recruitment experience 
• Experience working in a Product / Start-up based environment, a minimum of 2 years
• Proven experience in handling End-to-End hiring processes from Sourcing to Offer negotiation.
• Strong sourcing skills using various sourcing platforms like Naukri, LinkedIn, Instahyre etc.
• Excellent communication and articulation skills
• Go-getter attitude at work to achieve desired results.
• We look for hiring experience for niche skills in Technology and product domains.